Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from mysneakers-factory.com (the “Site”).

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your browser, your IP address, your time zone and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you visit, the web pages or search terms that brought you to the Site, and information about how you interact with the Site. We call this automatically collected information “device information”.
We collect device information using the following technologies:

The following is a list of cookies that we use. We have listed them here so that you can choose whether or not to allow them.

session_id is a unique session identifier that enables Shopify to store information about your session (referrer, referring page, etc.).

_shopify_visit, no data is stored, persists for 30 minutes since the last visit. Used by the website provider’s internal statistics tracking system to record the number of visits.

shopify_uniq, no data is stored, expires at midnight (depending on the visitor’s location) the following day. Calculates the number of visits to a store per unique customer.
cart, unique identifier, stored for 2 weeks, stores information about your shopping basket.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password; used to determine if the current visitor has access.
– Log files” monitor activity on the website and collect data such as your IP address, the type of browser you use, your internet service provider, referring and exit pages and timestamp data (date and time).
– “Web beacons”, “tags” and “pixels” are electronic files that record information about how you browse the website.

In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card number), email address and phone number. This automatically collected information is called “order information”.
When we use the term “personal data” in this Privacy Policy, we refer to both device information and order information.

HOW DO WE USE YOUR PERSONAL DATA?

In general, we use the Order Information we collect to process all orders placed through the Site (including processing your payment details, arranging for the despatch of your order and sending you invoices and/or order confirmations). In addition, we use this order information to:
communicate with you
assess potential fraud or risk; and
where consistent with your preferences, provide you with information or adverts about our products or services.

We use the device information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimise our website (for example, by generating analytics on how our customers browse and interact with the website, and to assess the success of our advertising and marketing campaigns).

SHARING OF YOUR PERSONAL DATA

We share your personal data with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – for more information about Shopify’s use of your personal data, please visit https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use our website – for more information on how Google uses your personal data, please visit https://www.google.com/intl/fr/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to protect our rights.

In addition, you may opt-out of certain of these services by visiting the Digital Advertising Alliance’s advertising opt-out portal at https://optout.aboutads.info/?c=3&lang=fr.

DO NOT FOLLOW
Please note that we do not change our website’s data collection and use practices when we detect a “Do Not Track” signal in your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access the personal data we hold about you and to request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the details below.
In addition, if you are a European resident, please note that we process your data to fulfil our contractual obligations to you (for example, if you place an order on the Site) or to pursue our legitimate business interests as set out above. Please also note that your data will be transferred outside Europe, including to Canada and the United States.

RETENTION OF DATA
When you place an order through the Site, we will retain your order information unless and until you ask us to delete it.

CHANGES
We may change this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
CONTACT US
If you would like to know more about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected], or by post at the following address:

Grensen 8, Oslo, 0159, Norway.

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